FAQ's



What's your shipping schedule?

(Updated June 2022)

We typically ship orders out once a week and our current shipping day is Friday; orders placed on a Thursday will be shipped the next day, and orders placed during the weekend, won't be shipped until the following Friday. This is due to our current schedule outside of Jayré Naturals, and it helps us stay organized throughout the week. Please allow 3-5 business days for your order to be processed and shipped. 

 

I'm interested in a handmade unit. Who do I contact?

Who? WHY US, OF COURSE! 👑 To schedule an appointment for a consultation, please click here. Please note that all custom orders require a deposit.

 

Do you offer wholesale pricing?

Yes! To schedule an appointment for a consultation, please click here. Please note that all wholesale orders require a deposit.

  

I want to be featured on the Jayré Naturals website or social media pages. How do I do that?

Well, that's easy! When you receive your order, shoot a video or take a photo and tag us! We absolutely LOVE when people get their orders or send us feedback; it legit makes our day! So be sure to tag our page or use the #JayreNaturals hashtag! 💕

 

I received my order. Why do my products look different from the photos?

The only difference in the product is the logo! Jay're Naturals recently went through a make-over and we still have some of the products with the original designs left over. That's all it is! Same product, different label, so nothing to worry about! 🤸🏿‍♀️

 

What do the Hair & Body Care items smell like?

This is BY FAR our most common question we get asked frequently! We provide fragrance descriptions under all of our Hair & Body Care product pages to give people an idea of what the scent is. We can see how this can still be difficult when it comes to the decision making process but we have a solution! We recommend you purchase the Mystery Sample Bundle; it features a variety of fragrances for you to choose from. You can also customize the bundle to whatever fragrances you'd like to try. Just type your selections in the "notes" section at checkout and we'll be sure to get your items together just the way you want! 🤗

If you have a question that you don't see listed, please use the contact information below, or fill out the contact form on the contact page.

CONTACT INFO

Let's keep in touch! If you're a small business, or know of a small business, and would like to be featured in our Small Business Promo video series on Youtube (coming soon) OR on our social media, send us stuff!

Jay're Naturals

Philadelphia, PA 19132

Phone: 267-551-0705

Email: jayrenaturals@gmail.com

Facebook: www.facebook.com/jayrenaturals

Instagram: www.instagram.com/jayrenaturals

Be sure to follow us and tag us!